APPRAISING THE SECRETARIES AT SWEETWATER U CASE STUDY SOLUTION

Clear goals should also be established for this appraisal system, so that it may be clear to every employee. Can I have this insurance policy changed? With this thing one more problem came up with the system was that it was letting even the incompetent secretaries to enjoy the benefits like increments in the salaries. Also the traits on which secretaries were to be marked were unclear. Answer the questions to the case, “Appraising the Secretaries at Sweetwater U,” at the end of Chapter 6.

This means that the job should be analysed so that the different aspects of the work done by secretaries are assessed, such as communication, typing speed, quality of the job done, initiative taken by the secretaries, creativity, integrity, team work, behavior and productivity. The second recommendation was not to force administrators to arbitrarily rate at least half their secretaries as something less than excellent. Also the secretary given a very good rating is really worth it or not. This new forced ranking system was done because administrators were very lenient in ranking their staff. But forced ranking system is very strict and it is unfair for those who have a very good staff. This idea might be good when the appraisal system is not efficient.

According to the research the success of any performance appraisal system was directly related to the human response given to them by the staff.

appraising the secretaries at sweetwater u case study solution

Performance Appraisal Of A Company Introduction The Vice President Winchester has been given the task of creating a new performance appraisal system for the secretarial and clerical staff of Sweetwater University as the current evaluation system does not satisfy a good performance appraisal system.

The standards presently being used are very unclear and do not give a good view of how the job is being performed. Oxford University Tutors. I have been particularly interested in purchasing gold for “security”. The table lists the average annual cost of tuition and fees at private 4-year colleges for sel What performance appraisal system would you develop for the secretaries if you were Rob Winchester?

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appraising the secretaries at sweetwater u case study solution

Administrators thd understand and value the new process. This means that the job should be analysed so that the different aspects of the work done by secretaries are assessed, such as communication, typing speed, quality of the job done, initiative taken by the secretaries, creativity, integrity, team work, behavior and productivity.

But salary hike is a big motivational force behind every employee working for a company.

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(DOC) HR case 1 | Farhad islam –

I understand that bonds are companies debt, but how exactly is money made from them Therefore the appraisign who is rating might not be happy with the work done by the secretary but the secretary might think that it was the best work done by him. Enter the email address you signed up with and we’ll email you a reset link. Clear goals should also be established for this appraisal system, so that it may be clear to every employee. In this case, the main difficulty is the performance appraisal which was directly tied to salary increases given at the end of the year.

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Do you think that Vice President Winchester would be better off dropping graphic rating forms, substituting instead one of the other technique we discussed in this chapter, such as a ranking method?

The recommendations given by the experts were good and made sense but these recommendations created problems like efficacy of any graphic rating forms if it is compared to the original forced ranking approach used by Rob and what should be cqse basis of performance appraisal.

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Provide details on what you need help with along with a budget and time limit. Our tutors are highly qualified and vetted. New forced ranking method might create a very unhealthy, cut-throat competition among staff and it will damage the distributive fairness in the system. I’m still living at home, so for me there are almost no living expenses to worry a Studypool values your privacy.

Dartmouth University Tutors. Rob’s boss, Sweetwater’s president assigned him the first task of improving the casr appraisal system used to evaluate secretarial and clerical performance. This will not improve ability and skills of secretaries and clerks. This is the book: The administrators might be biased and convinced to rate “excellent”.

appraising the secretaries at sweetwater u case study solution

This might turn out to be good as numbers better describe performance than words.